- Thursday, 01 December 2016 08:13
- Dr. Smith
- Hits: 8432
It's December again, and we are already fielding phone calls about toxic Christmas plants, Christmas trees, etc. The big Christmas No-No for cats is actually tinsel on the tree, as cats are often obsessively drawn to it, eat it, and it can cause big problems in the gut (possibly death!).
The ASPCA has a nice, searchable toxic/non-toxic plant list so that you can see for yourself which plants may or may not cause a problem for your cat's health.
- Tuesday, 15 November 2016 09:59
- Dr. Smith
- Hits: 9414
We will be closing on Wednesday, November 23 at noon and will remain closed until Monday, November 21 to allow our staff time to be with their families over the Thanksgiving holidays. Boarding is filling fast and space is limited, so call soon if you think you need to board your cat. Also, be sure to have plenty of prescription medications and foods to get you through the long weekend. We hope that everyone has a safe and happy Thanksgiving.
- Tuesday, 16 August 2016 15:26
- Dr. Smith
- Hits: 11805
We've recently switched to a new practice management software called Neo, produced by Idexx. It is a cloud-based software with a lot of potential benefits to us and to you and your pet that we couldn't easily or affordably get with our old software system. It is still not quite a polished, finished product, and all of its features aren't yet available or working as intended, but we're working with the company to help smooth it out. When it is finished, you will have a patient portal through which you can access all your client information to help us keep up to date, and also access all of your pet's medical records. Portal access is not widely available right now, (we've only sent out test access to a few specific clients) but expect that in the months to come. We think that the pet portal may invaluable in the event that you end up in the emergency room in the middle of the night. It will also be handy if/when you move and need your pet's vaccine info and medical records.
The transition to Neo has not been completely seemless. We have discovered that some people are not getting reminders at the proper times. We're trying to manually go through records, but this process could take months. If you think that you may be due for something, please just call and we'll be glad to double check for you. We have also noticed that many clients getting e-mail reminders will receive multiple e-mails, 1 for every service due, instead of one e-mail that lists all the services due on a given date. We apologize for the extra e-mail right now and are working with Idexx to be less annoying! :)
To make more of the new Neo magic happen, we would like to get everyone's e-mail addresses on file. We do not sell these addresses or spam your mailbox with junk. We use them to send reminders when your pet is due for a service such as a vaccine or a recheck or blood testing. We also need e-mail addresses to enable the aforementioned pet portal access when it is ready for general use. So please, if we don't have your e-mail address, please call us or e-mail us to get that in our system. With the new Neo software, we will also be able to use text messages for reminding as well, so we'll need your permission to do this as well if you would prefer texting.
You can e-mail us at: staff (at) coastalcatclinic (dot) net.
- Monday, 03 October 2016 14:53
- Dr. Smith
- Hits: 11172
With the potential for a significant named storm in the near future, we're already fielding calls about boarding cats in the event of an evacuation. We are a very small facility, and our staff will likely be deployed with Onslow CART, so we can't admit and care for excess pets in the event of emergency weather issues. Pets already here will be cared for, but we can't add to the hospitalized numbers. Onslow county does have a pet-friendly shelter located at Jacksonville Commons (behind WalMart) where you can evacuate WITH your pets in the event of a weather emergency, so you can and should look into that alternative if you need to evacuate. Don't leave pets behind, and let's hope that Matthew stays offshore and doesn't cause us problems.
- Thursday, 05 May 2016 15:01
- Dr. Smith
- Hits: 12906
Everywhere you look, there are kittens right now. Black ones, white ones, calico ones.... all as cute as a button. But good luck trying to get them into rescue groups, because everyone else is in the same situation that you are. So how do you raise these babies? There are several good resources out there that will help you with hand raising, telling you what to feed, how often, how much to expect them to grow, etc. One really good one is: Kitten Rescue. Another good one for kittens and feral cats in general is Alley Cat Allies at: Alley Cat Allies.
We have a listing of local rescue groups on our web site here: Local Rescue Groups Please be patient with these folks. They get overwhelmed with kittens every spring and often simply just do not have room to take in more. Sometimes offering to foster the kittens for the group may get you a spot at their Pet Smart openings over weekends and may get you "in" faster.
We do offer TNR services for ferals and strays if you want to help be part of the solution. You can read more about our feral program here: Feral Services/TNR program. You can also call us at (910)938-4515. You will need at least a tentative appointment for us to help you with the ferals. Please do NOT just show up on our doorstep with a wild cat in a cage as we do want to help but don't want to have to disappoint you.